Contact Apex Health Guides

Email support

Please include the email address used for purchase and your order number when asking about an order. Do not email passwords, full payment-card details, private medical records, or other unnecessary sensitive information.

What we can help with

• Missing download: Tell us when you purchased and which email address you used.
• Refund: Use the subject “Refund request” and review our Refund Policy.
• Billing issue: Include your order number and a short description; never send your full card number.
• Privacy request: Use the subject “Privacy request” and explain the right you wish to exercise.
• Accessibility: Tell us which page or file caused difficulty and the format or accommodation that would help.
• Correction: Identify the statement, page, and supporting source where possible.

Health questions

We cannot diagnose symptoms, interpret laboratory results, recommend medication, or provide individualized medical advice. Please direct personal health questions to an appropriately qualified professional. If you believe you are experiencing an emergency, contact your local emergency service.